Privacy Policy

Effective Date: June 1, 2026

Ascend Aviation values your privacy and is committed to protecting the personal information you provide when using our website or services.

Information We Collect

When you contact us, schedule a flight, book an air tour, or enroll in flight training, we may collect personal information including:

• Name

• Email address

• Telephone number

• Mailing address (when applicable)

• Date of birth (when required for flight training)

• Emergency contact information

• Flight training records and scheduling information

• Payment information (when applicable)

We collect only the information necessary to provide our services and comply with applicable aviation regulations.

How We Use Your Information

Your information may be used to:

• Schedule and manage flight lessons and air tours

• Communicate regarding reservations, appointments, and schedule changes

• Process payments

• Maintain student training records

• Respond to questions or requests

• Improve our customer service and website

We do not sell, rent, or trade your personal information to third parties.

Online Scheduling

Ascend Aviation uses Flight Circle, a secure third-party scheduling and flight management platform, to manage reservations, flight training records, scheduling, and, when applicable, payments.

When you create an account or schedule services through Flight Circle, your information is also subject to Flight Circle's Privacy Policy. We encourage you to review it here:

https://www.flightcircle.com/blog/docs/about-flight-circle/privacy-policy-and-terms-of-use/

Payments

If you make payments online, payment information is processed through secure third-party payment providers integrated with Flight Circle. Ascend Aviation does not store your complete credit card information on our website.

Cookies and Website Analytics

Our website may use cookies and standard analytics tools to help improve website performance and understand how visitors use our site. These tools collect general, non-identifiable information such as browser type, pages visited, and device information.

You may disable cookies through your browser settings at any time.

Sharing Your Information

We may share your information only:

• With trusted service providers, such as Flight Circle, to provide scheduling and related services;

• When required by law or government regulation;

• To protect the safety, rights, or property of Ascend Aviation, our customers, or others.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You may contact us to:

• Request access to your personal information;

• Request corrections to inaccurate information;

• Ask questions regarding how your information is used.

If your information is stored within Flight Circle, you may also have the ability to update certain personal information through your Flight Circle account.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated effective date.

Contact Us

Ascend Aviation, LLC

Phone: 208-252-5476

Email: chris@flyascendavn.com

Website: www.flyascendavn.com